Making Business More Human

Let's Get Started

Culture as Strategy: Designing Inclusive Systems That Drive Performance

When teams struggle with communication, collaboration, or culture, it shows — in turnover, burnout, and stalled progress. Organizational culture is not a byproduct — it is strategy.

When culture is treated as strategic, companies design environments that attract diverse talent, unlock creativity, and sustain performance through change. Investing intentional culture design aligns daily behaviors with long-term goals, reduces turnover, and increases innovation velocity. Leaders who embed culture into planning, metrics, and decision-making turn values into measurable advantage: better engagement, clearer risk management, and stronger customer outcomes. To compete in complex markets, organizations must move beyond isolated HR programs and make culture a deliberate, measurable part of their strategic playbook. smart strategy.

At Disruptive Inclusion, I help health and science organizations design cultures where trust grows, innovation thrives, and people stay. With a background in academia, public health, and DEI, I bring a deep understanding of complex systems and human dynamics.

Let’s turn insight into impact — and build a team that works.

Book a Consultation

Subscribe on LinkedIn

Learn more about how to think about culture as strategy in our LinkedIn Newsletter: Science of High Performance.

  • Dr. Sarrett is an exceptional presenter, trainer, and ally. Our university has had the privilege of working with her multiple times to lead workshops on universal design, inclusive pedagogy, and creating accessible courses. Her sessions are not only highly engaging but also truly transformative for participants. Dr. Sarrett goes beyond standard training—she thoughtfully tailors each workshop to meet the unique needs of our organization and approaches collaboration with openness and expertise. I highly recommend Disruptive Inclusion for anyone seeking high-quality consulting, training, workshops, and professional development.

    —Rashad Morgan, Director Disability Services, Emory University

  • The training resulted in serious advocacy as a new space was designed- from signage to mobility, from tech access to other accommodations. While the firm had long established forward thinking policy, and truly embraced best practice, your work helped to create comfort and center an important and practical aspect of diversity. Simply put: more people had more ways to talk about more differences. Secondly, launching a Disability focused affinity group was exciting and active thanks to your excellent kick-off.

    —Program Director, NYC Hedge Fund

  • Dr. Sarrett helped us with a well-attended kick off meeting for all employees that shared valuable information, including how employees were feeling the impact of COVID and want to have more connections with one another at work. Reviewing the current state of DEIB and hearing survey results is just what we needed to begin with a thoughtful and sustainable plan to enhance inclusiveness in the workplace and acknowledge the multifactorial nature of diversity, including color, age, and disability

    —Peg Bravo, Executive Director, Catholic Social Services of Washnetaw County

  • I had the chance to work with Dr. Jennifer Sarrett of Disruptive Inclusion, and I can’t recommend her enough. Our organization is fully remote across five time zones, and one team in particular was struggling…low morale, fractured communication, silos, turnover, and a new manager needing support. Jennifer came highly recommended by a colleague, and after our first conversation, I knew she would get our team. She did. Before bringing us together in Atlanta for a full-day workshop, Jennifer met individually with every team member and shared thoughtful insights that helped us focus our in-person time on what mattered most. She was incredibly thorough, met our team where they were, and adjusted in real time along with making sure leadership was in the room to hear directly from frontline staff. The work didn’t stop when the workshop ended. We saw a noticeable shift in team dynamics when people returned home, and the team is still working through their post-workshop plans. Jennifer is even scheduling a follow-up with us, which speaks to how much she truly cares. It never felt like a one-and-done engagement. Healthcare teams move fast, and taking time to slow down, connect, and build trust was well worth it. Jennifer was a true partner, and I’d absolutely recommend her to any organization looking to strengthen their teams in a real, lasting way

    —Jackie Kinabrew, Director of Epic Applications, Better Health

  • I had the honor of serving with Dr. Jennifer Sarrett during her term as Chair at 2nd Chance Living PMI. Under her leadership, the organization made a profound impact, serving and empowering over 200 women each year through workforce development initiatives. Dr. Sarrett’s ability to bring people together through collaboration and her strength in strategic planning were instrumental in sustaining and expanding our mission. One of her most notable accomplishments was leading efforts to preserve SCLPMI’s Grandma House, ensuring that it continues to serve as a safe and supportive resource for our community. Her dedication, vision, and commitment to meaningful change are unmatched. Dr. Sarrett is a true leader who not only inspires those around her but also creates lasting impact. I wholeheartedly recommend her as a leader, strategist, and advocate for equity and opportunity.

    —Trelise Baker, Executive Director, Second Chance Living PMI

  • Jennifer has always been someone I look forward to working with. She brings a fresh, new perspective into the DEI space as her expertise knowledge of disability issues always comes to light when giving a presentation. She has a unique ability to connect with each audience member and make them feel comfortable to share their perspectives, no matter the topic at hand. Along with highlighting the audience, she has an acute understanding of the clients needs and wishes, always working with a goal in mind. Any organization would be lucky to hear Jennifer speak!Item

    —Naomi Savas, Jennifer Brown Consulting

  • “Appreciate the speaker’s energy and how they opened the space. So many great examples were shared and activities were super valuable” “Clear energetic brilliant presenter. Wish we had more time — such good info!” “Loved the activities and what Dr. Sarrett presented in her thought leadership” “very engaging presenter and well presented!” “Great takeaways, things to put in place with steps”

    —Anonymous Feedback from Workshop on Organizational Culture Design™